Features
Find out what
New Way can do
for your business!
All digital channels in a single dashboard
Unify your digital relationship, transform conversations in data and maximize your results.
Contact
Automation
Use virtual assistants to make your interactions with customers easier and faster
Automatic
Distribution
Automatically distribute cards and speed up your customer service, and your teams work
High Control
in operations
Manage all your operators activities and have access to service status in real time
Data driven
Operation
Have access to several reports in real time with the most important metrics and analyse your results for decision making
Amplify your business potential
Make assertive decisions by keeping close to your operation metrics, antecipate scenarios and direct your resources expertly
Organization
All the information about your operation centered in a single analytic dashboard
Management & Control
Keep up with your operators performance and establish their access clearance in the platform
Increase
productivity
Know exactly where you need to improve your service based on data
Virtual service 100% customized
Build your chatbor yourself, without complications! Pre-programmed conversations assure agility for your service, beyond creating real connections with your public and improving your results.
Best Channels
Automation integrated to your main service channels
Availability 24x7
Have a virtual agent available to your customers at all times
Make your company's relationships smarter
It is, in fact, possible to use artificial intelligence to make your conversations smarter, faster and humanized.
Machine
learning
More and more intelligent service based on your own data
Optimized
Experience
Better flowing, more assertive conversations
Availability
24x7
Smart and automated service that works so you don't have to
Innovation for
your business
Processes and costs optimization and a lot more in a much more current operation
Optimize your customers and leads experiences
Be a click away in your customers and leads' peak of interest moment with a practical and user friendly channel
Live Customer
Service
Provide a webchat in your website or platform so that active users have fast access to yout customer service
No Waiting
The application loads with your website, ready for instant service
800+ companies have revolutionized their customers and employees’ experiences
Start Today!
Digitize your customer service and make communication with your customers. Schedule a demonstration and get to know our product.
Transform your relationship with your client and employee
Our digital relationship platform allows that clients and employees from all sizes and markets have the freedom to choose the best channel to communicate.
Jobs
We're hiring!
Check our vacancies!