Change yourrelationship with your customer and employee

Our digital relationship platform allows customers and employees of companies of all sizes and segments to have the freedom to choose the best digital channel to communicate.

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Allow your client and employee communicate when, how and where they want. A service without waiting, at the same time and smart..

MKTZAP makes all the difference in your company

O seu atendimento em um único painel

Your service in a single panel

Unify your digital service channels and manage interactions through a single panel

Alto controle para operações

High control for operations

Control your agents, schedules and other activities of your operation team

Atendimentos Inteligentes

Automatic distribution of calls

Create intelligent distribution rules, optimizing and putting your service in a higher place.

Organização para melhor estratégia

Management of processes

Organize your attendance by status and completion of the process to obtain metrics on how and where is better to improve the enhance of your relationship with your customer.

Envio de mensagens e campanhas em massa

SMS sending in mass

Talk to customers who are already related to you business through their channel of preference, send important messages and improve your results.

Relatórios para tomada de decisões

Reports to improve your decision making

Data, insights and online dashboards to support your operation decisions.

Artificial intelligence

Improve your attendance service flow and know your consumer in a better way, integrating with our AI.

Omnichannel

Stay close to your customers by interacting with them through the digital channels of your choice.

Customer Success

A team of experts available offering insights to improve your communication strategy.

24 hours Support desk

Your company can count on us at any time: 24 hours a day, 7 days a week.

Customer success

We have a team of professionals responsible for retain and gain client loyalty.

  • We have knowledge to identify the attention points to propose efficient solutions to our customers from their onboarding to the achieve of their results.
  • Our speciality is to make sure that our customer achieve the success using our solutions.

MKTZAP community numbers

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companies already used MKTZAP to revolutionize the digital communication with their customers
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of attendance
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Ask your questions
Talk to our consultants

Patricia Cavassani

Commercial

Paulo Carvalho

Support